Public status

Clear platform health, without exposing internal systems.

Current availability for the services customers use. This page refreshes automatically and intentionally excludes private infrastructure and customer data.

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Services

Customer-facing components

A failed status refresh is shown as unavailable, not automatically treated as an outage.

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Public website

Homepage, guides, policies and public beta information.

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Client panel

Sign-in, console, files and customer server controls.

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Free Beta node

Game-server runtime and customer connection path.

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Rewards and store

Arc Credit balances, referrals and temporary resource boosts.

Transparency

What this status means

Operational means the automated health check could reach the service and complete its expected public check. It does not promise that every individual Minecraft server, plugin or mod is healthy.

No active public incident

No customer-facing incident is currently reported.

Need help with one server?

Open a Discord support ticket and include the server name plus the relevant console error.

Something looks wrong?

Check the Trust Center first, then contact support if your own server is affected.